Refund Policy

REFUND POLICY

USA / CANADA

Ball Beaters

SATISFACTION GUARANTEED

If you purchase an item that does not fit you correctly, like apparel or gloves, you may ship the item back to us free of charge in new and unused condition with 30 days of purchasing or 7 days of delivery and we will replace it with the correct size if available.

REFUND REQUIREMENTS

Golf balls, bags, gloves, and other accessories must be returned in unused condition unless defective.

Apparel must be returned in unworn condition with all tags attached. 

PRODUCT DEFECTS / MISREPRESENTATION

If the return is due to a product misrepresentation or product defect, please contact Customer Support at support@ball-beaters.com.

INCORRECT ITEM DELIVERED

If we deliver the wrong item to you, we will send you a return label to send back the incorrect order and send back out the correct item, completely at our expense.

PROMOTIONS

Please note if you return only part of an order than is linked to one of our promotions there might be a difference in the refund amount. 

HOW TO CONTACT US

Returns can be processed via our Customer Support email. You will receive your label by email within 24 - 48 hours after a successful check for eligibility.

For any other questions or concerns please contact us at your convenience.

Email: support@ball-beaters.com